Privacy policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally identifiable information’ (PII) is being used online. PII, as used in Indian privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect, or otherwise handle your Personally Identifiable Information in accordance with our website.

By use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

Collection of Personally Identifiable Information (PII) And Other Information

Allushairoil limits itself to collect information to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.

We will not sell, distribute, or lease your personal information to third parties.

We may automatically track certain information about you based upon your behaviour on our site. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

 

Credit Card, Debit Card and Banking Information

Allushairoil does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.

Registration

In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password.

Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.

Use of Your Personal Information, Demographic Data and Profile Data

We use personal information to fulfil your orders placed on our Website. To the extent we use your personal information to market to you is up to you – we provide you the ability to opt-out of such uses. We use your personal information to help promote a safe transaction; measure consumer interest in our products and related services, and inform you about online and offline offers, products, related services, and updates; customize your experience; detect, and protect us against, error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users’ activity on our Website.

We identify and use your IP address to help diagnose problems with our server and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Our Website is not responsible for the privacy practices or the content of those linked websites.

Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Our Website is not responsible for the privacy practices or the content of those linked websites.

Sharing Of Personal Information

We may share personal information with our other corporate entities and affiliates who may use the said information in accordance with this policy to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. If you have any objection to such sharing than we request you should not provide us with any information.

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to any court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 

Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorised access.

Advertisements on our Website

We don’t use third-party advertising companies to serve ads when you visit our Website. 

Policy Change

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Children’s Policy

Our website is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Data to us. We or our associates /affiliates do not knowingly collect information from minors.

Our Rights

We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind
(i) to satisfy any law, regulation, or government request;
(ii) if such disclosure is necessary or appropriate to operate the portal; or
(iii) to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.

We may elect to electronically monitor areas of the portal and may disclose any Content, records, or electronic communication of any kind

  • to satisfy any law, regulation, or government request
  • if such disclosure is necessary or appropriate to operate the portal; or
  • to protect our rights or property or the rights of the users, Sponsors, Providers, Licensors, or Merchants.

We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the portal. We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party Provider, Merchant, Sponsor, Licensor, service provider, or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.

Your Consent

By using the Website and/or providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information according to this Privacy Policy.

If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it..

Contacting Us

For any further queries and complaints related to privacy under applicable laws and regulations, you could reach us at: Contact Email Address: allushairoil@gmail.com

Order cancellation and product replace

1. Delivery accepted only in India. You can only apply for an order cancellation in case of delayed delivery (if delayed more than 15 working days) or damaged product.

2. You cannot make changes in delivery address and other data after confirming your order. We are not responsible for any mismatch in delivery address other data entered while ordering.

3. Cancellations are not available after the order is shipped.

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Free delivery on orders above ₹699 in Kerala! No returns or refunds.

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